Frequently asked questions

Everything about QRYZEN QR codes. Can't find your answer? Contact us.

Getting started

Is QRYZEN really free?+

Yes. Static QR codes are free forever — unlimited, and they never expire. Every new account also gets a 7-day free trial of all features, and the free plan keeps 1 dynamic QR after that. Paid plans add more dynamic codes, analytics and support.

Do people need an app to scan my code?+

No. Every modern iPhone and Android camera reads QR codes natively — they just point and tap the link that appears.

How does the 7-day free trial work?+

All features unlock for 7 days. Dynamic codes you make during the trial work for 10 scans each, then show a branded upgrade page (never a dead link) unless you upgrade. Static codes are free and permanent from day one and are never part of the trial.

Static vs dynamic

What's the difference between static and dynamic codes?+

A static code bakes the link in permanently — it can never be edited but also never dies. A dynamic code points to a short QRYZEN address you control, so you can change the destination anytime (even after printing) and track every scan.

Can I change where my code points after printing?+

Yes, if it's dynamic. Edit the destination from your dashboard and the same printed code points somewhere new within about a minute.

Do QRYZEN codes expire?+

Static codes never expire. Dynamic codes stay active with your plan. The only time-limited codes are dynamic ones created during the free trial. In every case a paused or expired code shows a polite branded page, never a broken link.

Products

What can I create with QRYZEN?+

Link QR, a Multiple-links (link-in-bio) page, a digital Visiting card (vCard), a Google Review QR, a Google Form QR, a Pet ID tag, and a Bundle that mixes links, files, images, video and audio.

What is a digital visiting card?+

One QR that opens your profile — photo, bio, up to 3 businesses, contact buttons and social links — with one-tap save to the phone book. Visitors can also share their details back, so you collect leads.

What is a Bundle QR?+

One code that opens a page holding a mix of content — links, PDFs, images, videos (YouTube/Vimeo or uploaded) and audio — in any order. Great for schools, gifts, courses and product packs.

Can I add my logo and brand colours?+

Yes — set the code, accent and background colours, choose pattern and corner styles, and drop your logo in the centre of the code.

Payments & bookings

How do customers pay me through QRYZEN?+

Connect your own payment gateway under Settings → Payments and a Pay button appears on your catalogue, brand page and forms. QRYZEN supports Stripe, PayPal, Razorpay, Cashfree and Instamojo. With PayPal, Razorpay, Cashfree and Instamojo the money goes 100% to your own account — QRYZEN never takes a cut. Stripe uses QRYZEN's secure checkout with a small platform fee.

Which payment gateways does QRYZEN support?+

Five: Stripe and PayPal (work worldwide), plus Razorpay, Cashfree and Instamojo (popular in India). You add your own keys once, choose which one is active, and every Pay button across your pages uses it.

Does QRYZEN take a commission on my sales?+

Not on Razorpay, Cashfree, Instamojo or PayPal — those are bring-your-own-account, so 100% of each sale lands in your gateway. Only Stripe (our managed checkout) adds a small platform fee. Your QRYZEN plan is a flat subscription, not a cut of your revenue.

Can I charge for a booking or a call?+

Yes. Set a price on your booking page (per booking page, or globally in Settings → Bookings). The guest picks a slot, pays on your connected gateway, and the booking is confirmed only after payment succeeds — with the calendar invite and meeting link sent automatically. Leave the price at 0 to keep bookings free.

Are card details safe?+

Yes. QRYZEN never sees or stores card numbers. Customers always pay on your gateway's own secure, PCI-compliant page; QRYZEN only creates the checkout and confirms the result.

Can I see my earnings?+

Yes — the Earnings page in your dashboard shows your withdrawable balance, this-month and lifetime totals, and a searchable, downloadable list of every sale and paid booking.

Calendar, meetings & integrations

Can people book a time with me?+

Yes. Turn on availability (your hours, slot length, buffers, days off, per-day caps) and share your booking page or a Booking QR. Guests pick a free slot in your timezone and you both get a calendar invite.

Does it create Google Meet or Zoom links automatically?+

Yes. Connect Google Calendar and each booking writes a real event with an auto-generated Google Meet link. Prefer Zoom? Connect Zoom and bookings create a real Zoom meeting instead. QRYZEN also reads your Google calendar's busy times so you're never double-booked.

Can I connect QRYZEN to Zapier, Make or my CRM?+

Yes — add an outbound webhook under Settings → Integrations and QRYZEN sends a signed POST whenever a booking or order happens, so you can automate follow-ups in Zapier, Make, n8n, Google Sheets or your CRM.

Can I run Meta ads on my QRYZEN pages?+

Yes — add your own Meta Pixel under Settings → Integrations. QRYZEN fires PageView on your public pages and a Lead/Purchase event on bookings and sales, so you can track and optimise Meta ad campaigns.

Analytics & tracking

Can I track who scans my code?+

Dynamic codes record every scan with time, device and location, shown live on your dashboard with charts.

Can I see where scans come from?+

Yes — city, country and device type for each scan (location analytics on paid plans).

Privacy & your data

Where is my data stored, and is it secure?+

Your data is stored in a managed Postgres database (Supabase) and is encrypted in transit (HTTPS/TLS) and at rest. We never store card numbers — payments run on your own gateway (Razorpay, Cashfree, Instamojo, PayPal or Stripe), so card details never touch QRYZEN.

Who can see my form submissions and leads?+

Only you. Access is enforced at the database with row-level security, so every account can read only its own codes, forms and leads — one customer can never see another's data.

Do you sell or share my data, or use it for ads?+

No. Your data is yours. We don't sell it, share it with third parties, or use it to serve ads. QRYZEN is the custodian of your data, not the owner.

When someone fills my form, who is the data going to?+

Straight to you, the business that created the form. QRYZEN simply carries it to your dashboard and inbox. Every public form shows a short privacy line telling the visitor their details go only to you.

Can I access, export or delete my data?+

Yes — GDPR-friendly by design. You can view and remove your leads and codes anytime from your dashboard, and request full export or account deletion by emailing hello@qryzen.com.

Are payments safe?+

Yes — QRYZEN never processes or stores payments itself. You connect your own gateway (Razorpay, Cashfree, Instamojo, PayPal or Stripe), and customers pay on that provider's secure page. We only create the checkout and confirm the result.

Billing

How do I pay, and can I use a promo code?+

Checkout is powered by Stripe with cards and wallets, billed in USD. Promo codes can be applied right inside the checkout page.

If my plan ends, can I still use my QR codes?+

Your static QR codes keep working forever — they never expire, plan or no plan. Your dynamic codes are never deleted either: if you don't renew, they pause gracefully (showing a branded QRYZEN page instead of a dead link) and spring straight back to life the moment you resubscribe — same printed code, same destination. We never break a code you've already shared or printed.

What happens to my codes if I cancel?+

Static codes keep working forever. Dynamic codes pause gracefully — they show a branded pause page rather than a dead link, and reactivate the moment you resubscribe. We never break a printed code.

Are all features on every plan?+

Yes — every feature is included on every paid plan. Higher plans simply add more dynamic codes and faster support.

Community & networking

Can QRYZEN run a networking group or chapter?+

Yes — the Community Plan turns a group (a BNI-style chapter, chamber, alumni body, coworking space or women-entrepreneur network) into one QR that opens a searchable member directory, member digital cards, events, a referral engine and a member area. Members join by scanning; no app to install.

What do community members actually get?+

A profile and QR card, a listing in a searchable directory, AI matchmaking (people you should meet), event RSVP and paid registration, referrals and closed-business (TYFCB) credited to them, and a personal 'My Value' page showing what their membership earned — the number they renew for.

What is the needs board / 'universe' feature?+

Inside a community, a member drops a thought — 'I want to write a book', 'I need 50 Diwali hampers', 'Looking for a web developer' — and every member who works in that category is notified automatically. Others tap 'I can help', or send a quote for bulk requests. Supply and demand meet without anyone hunting.

Can members handle bulk orders or gifting?+

Yes. Tick 'bulk request' on a need for festival hampers, corporate gifting or any large order — add quantity, budget and deadline, collect supplier quotes side by side, and award one. If no supplier matches, the host is alerted so no request goes unmet.

Where do community payments go?+

Into the host's own gateway. Event fees and memberships settle directly to you — QRYZEN takes no cut. For current Community plans and pricing, see the Community plan page.

Does a Community plan include normal QRYZEN access too?+

Yes — every Community plan bundles base access for the admin: Community Starter includes the Sprint plan, Plus and Growth include the Starter plan, and Scale includes the Pro plan. And it works the other way too: the Business plan includes Community Starter (up to 50 members) free.

WhatsApp & automation

Does QRYZEN send WhatsApp messages automatically?+

Yes, with the optional WhatsApp automation add-on. It sends order and booking confirmations, reminders, payment receipts, review-requests, event invites (with Going/Maybe/Can't buttons) and renewal nudges — automatically, from your own WhatsApp number.

What does the WhatsApp add-on cost?+

A flat ₹1,299/month in India (or $13/month internationally), on any plan. It runs on your own number (bring your own number) and there's no per-message charge from QRYZEN. Turn it on from Dashboard → Settings → WhatsApp.

What is 'QRYZEN on WhatsApp' and how is it different?+

It's the opposite direction: QRYZEN messages YOU. You get your weekly page-performance report plus occasional tips, offers and updates on your own WhatsApp. It's included free on Starter, Pro and Business plans (and with the ₹1,299 automation add-on); Free and Sprint users can add it for ₹99/month ($5). The ₹1,299 add-on is for messaging your CUSTOMERS from your own number — a different product. Turn updates on in Settings → Integrations.

Do messages come from my own number?+

Yes — you connect your own WhatsApp Business number, so messages land in the thread your customer already has with you. Cold, business-initiated messages use Meta-approved templates; free text works inside the 24-hour reply window. Opt-outs are always respected.